A MARKET IN EVERY POCKET

Our web-based platform is user-friendly, allows for maximum flexibility, and is easy to integrate into any existing infrastructure.

Personalized On-boarding Process

  • Constructing your mobile communications strategy
  • Defining any custom integration needs
  • Developing an implementation plan and timetable
  • Assisting in provisioning or migrating any dedicated short codes
  • Setting up your account and provide team training
  • Managing database setup and assisting with existing database migration
  • Set-up email analytic reporting

SmartTabby™ Base System

  • Custom Automated Loyalty Tracker
    • Each customer check-in is tracked
    • Branded with your logo
    • Rotating Graphics & Ads
    • Easy to Use & Maintain
  • Up to 3 tiered Reward Program
  • Unlimited Keywords
  • Unlimited SMS Volume Capability
  • Unlimited MMS Volume Capability

Social Share Text Functionality

  • Kiosk Social Media Button
  • Mobile Website Design
  • Social Media Share Capability
  • Mobile to Mobile Share Capability
  • Like, Recommend or Share Buttons
  • FB Post Embed Capability

Customer Rescue Campaign

  • Up to 3 Automated Messages
  • Custom Time Intervals
  • Custom Engagement Incentives

Automated Birthday Club

  • Delivers message on each customer's birthday
    • Requires birthday data capture
  • Message uses automated trigger
  • Redeemable Coupon for a Birthday special offering
  • Can include Client provided video or image

Reputation Manager & Review Funnel

  • Review Generation - Use text message triggers to target your customers and generate reviews.
  • Review Marketing - Use our mobile coupons and other solutions to request reviews from your subscribers.
  • Review Management - Allow your users to post positive reviews to any of your review sites: Yelp, Google, etc...
  • Review Monitoring - Proactively catch negative reviews and direct them to your staff for prompt follow up and resolution.

Digital Coupons

  • Easily integrated into any text message
  • Effectively validate and track coupons and redemptions
  • Redeemable Functionality
  • Mobile to Mobile Share with Tracking Analytics

Merchant Check-In System

  • Manage Customer interaction
    • Capture additional fields of data such as birthday, email, zip code, and more
  • Manually adjust customer reward level
  • Assign logins to staff to track utilization
  • Campaign Composer lets you create interactive mobile campaigns such as:
  • Alerts o Voting/polling
  • Multi Question Trivia o Multi Question Surveys
  • Contests
  • Text to win
  • Text to screen
  • Mobile coupons
  • MMS Content (ringtones, wallpapers, and video)
  • Interactive Menu
  • Inbound MMS Campaigns
  • Custom mobile webpage builder
  • Ability to upload and deliver MMS content including
  • Ringtones/wallpaper/video/PDFs
  • LIVE Message Monitor for voting/polling
  • Automatic QR Code integration for mobile campaigns and web pages
  • Mobile Couponing and Redemption
  • Comprehensive gateway API
  • 3rd party software notification system
  • Real-time message inbox
  • Fully customizable digital SmartTabby™ Wizard
  • Advanced Messaging Features
  • Message personalization
  • Option of sending messages to Keyword Opt-Ins, Target List, All Contacts, or an Imported File
  • Inbound Data capture
  • Time delays on interactive messages
  • RSS Data Merge
  • Post to Social Networking Sites
  • Append Ad footers to messages
  • Tie-in dynamic coupon codes
  • Advanced Mobile Campaign Features
  • Automated winner selection for Text to Win
  • Opt-in Management to restrict the number of times people can opt-in to a mobile campaign or initiate a loyalty program (single or multi-tiered loyalty programs supported)
  • Mobile Broadcast feature to initiate text blasts from mobile device
  • Incoming message forwarding via Email or Text
  • Message Totals by date range
  • Total Inbound / Total Outbound
  • Total Carrier Lookups
  • Total Keywords
  • Total Contacts
  • Mobile Summary
  • Sent timeline graph showing received/sent messages
  • Summary of delivery statuses
  • Summary of inbound messages
  • Summary of Rejections/Failures
  • Keyword Summary
  • Line item report of keywords showing totals for opt-ins, opt outs, newly added contacts, sent/received message totals
  • Kiosk Summary
  • Overview of loyalty kiosk showing top loyalty customers, repeat visitors, check-in data, etc.
  • Messaging Logs o Exportable received and sent message logs
  • Carrier Breakdown
  • Complete breakdown of SMS/MMS messages sent and received by cell carrier
  • Easy to use Text Message Composer
  • Send targeted message blasts
  • Create scheduled & time-delayed messages
  • Develop multi-layered interactive campaigns
  • Personalize messages with custom contact data
  • Social Networking integration for message blasts
  • Collect valuable information using Data Capture
  • Voting / Polling / Trivia / Surveys
  • Real-time Text to Screen
  • Ringtone / Wallpapers / Video
  • Custom mobile webpage builder
  • Automated Text to Win Contests & Sweepstakes
  • Emergency Notification Alerts w/ mobile broadcast capability
  • Email & text message notification on inbound messages
  • Web Form Wizard w/ Facebook Integration
  • Loyalty Kiosk Wizard
  • Create and manage target lists
  • Customize database settings
  • Modify view options
  • Custom web opt-in forms
  • Automated opt-out process
  • Send one-off messages to individual contacts
  • Send recurring messages to single contacts or groups
  • Schedule single attendee or multi-attendee appointments
  • Create pre-formatted message templates
  • Create reminder templates with multiple reminder messages at customizable time intervals
  • Email notification
  • Real-Time message inbox and message organization capabilities
  • Sent Message Log
  • Failed Message Log
  • Ability to add a contact manually
  • Ability to search for and edit contact records
  • Real-time message delivery stats
  • Detailed delivery status reports
  • Comprehensive messaging logs
  • Historical campaign reporting
  • Custom reporting services
  • Apply User Restrictions & Access Levels
  • Set time zone preferences
  • Create multiple users & sub-users
  • Ability to Add / Import / Export Contacts
  • Automated Carrier lookup & scrubbing
  • Customize database fields up to 10 unique attributes
  • Ability to customize and show/hide data with View Settings
  • Create Static or Dynamic Target Lists with custom search criteria
  • Ability to Group up to 5 Target Lists into a Target List Group
  • Fully customizable Web form wizard for HTML and Facebook
  • Automated Opt-Out management
  • NEW – Birthday club w/ automated birthday alerts
  • Drop & Go file delivery system
  • FTP Folder for dropping CSV files with messaging/contact data
  • API library for automated efficiency
  • Ability to customize messages specific to each mobile number
  • Can filter through up to 6 unique phone numbers per contact record
  • Messages can be personalized with data provided in the file
  • Map custom data
  • Supports CSV and XML data
  • Real-time reporting and analytics on file processing
  • Support request email form
  • Knowledge base tutorials
  • MMA & Carrier Best Practices and White Papers Account Settings
  • Update user profile
  • Set time zone settings
  • Create and manage multiple sub users with ability to restrict permission levels
  • Ability to customize platform layout
  • Easy to use, one-page dashboard
  • Ability to create desktop shortcut to workstation

More Marketing Strategies

Employee Text Alerts

Appointment Reminder System

Trade Show / Event Attendee Data Capture

Customer WIFI Data Capture