text marketing for any business
- Social Text
- Customer Rescue
- Birthday Club
- Reputation Manager
- Digital Coupons
- Check-In Mgr
Personalized On-boarding Process
- Constructing your mobile communications strategy
- Defining any custom integration needs
- Developing an implementation plan and timetable
- Assisting in provisioning or migrating any dedicated short codes
- Setting up your account and provide team training
- Managing database setup and assisting with existing database migration
- Set-up email analytic reporting
SmartTabby™ Base System
- Custom Automated Loyalty Tracker
- Each customer check-in is tracked
- Branded with your logo
- Rotating Graphics & Ads
- Easy to Use & Maintain
- Up to 3 tiered Reward Program
- Unlimited Keywords
- Unlimited SMS Volume Capability
- Unlimited MMS Volume Capability
Social Share Text Functionality
- Kiosk Social Media Button
- Mobile Website Design
- Social Media Share Capability
- Mobile to Mobile Share Capability
- Like, Recommend or Share Buttons
- FB Post Embed Capability
Customer Rescue Campaign
- Up to 3 Automated Messages
- Custom Time Intervals
- Custom Engagement Incentives
Automated Birthday Club
- Delivers message on each customer’s birthday
- Requires birthday data capture
- Message uses automated trigger
- Redeemable Coupon for a Birthday special offering
- Can include Client provided video or image
Reputation Manager & Review Funnel
- Review Generation – Use text message triggers to target your customers and generate reviews.
- Review Marketing – Use our mobile coupons and other solutions to request reviews from your subscribers.
- Review Management – Allow your users to post positive reviews to any of your review sites: Yelp, Google, etc…
- Review Monitoring – Proactively catch negative reviews and direct them to your staff for prompt follow up and resolution.
- Easily integrated into any text message
- Effectively validate and track coupons and redemptions
- Redeemable Functionality
- When a customer clicks on the unique URL they received via text, their mobile browser will launch the digital coupon.
- From here they can read the details of their mobile coupon and then click REDEEM when they are ready.
- This will prompt the customer to confirm their intent to redeem and will then display a countdown until the coupon expires.
- Once the coupon has been redeemed, the customer will show their phone onsite for confirmation. The digital coupon widget can also display an optional barcode which can be scanned at a POS.
- Mobile to Mobile Share with Tracking Analytics
- Share stats show a contact how many coupons have been shared, viewed, issued, and redeemed.
- Contact can share the coupon via their mobile device, Facebook, and Twitter.
- Contact can click on MY COUPONS to go back to the coupons that they’ve previously been issued.
- Customize the look and feel of the share page in the Coupon Sharing section of the widget.
Merchant Check-In System
- Manage Customer interaction
- Capture additional fields of data such as birthday, email, zip code, and more
- Manually adjust customer reward level
- Assign logins to staff to track utilization